If our system does not recognize the email address you entered you may have typed it wrong when you placed your order. Please contact firstname.lastname@example.org for further assistance.
In order to help you, please provide as much information as you can about your order. Please include the BILLING information, which includes the billing first and last name as well as the billing address of the credit card you used and the last 4 digits of your credit card number. Please DO NOT send your whole credit card number, just the last 4 digits. Once we verify this information, we will update your email address so please be sure to include the email address you would like us to change it to.